Recruiting for the New Mode Experiment is Underway
folder_openOther Announcementscalendar_todayPosted February 20, 2019

RTI and CMS have started recruiting hospitals and ASCs to participate in a new mode experiment to assess the impact of adding Web-based survey administration. Data collection for the experiment is expected to start in the Spring of 2019 and will take place over 3 consecutive sample months. Five modes of administration will be tested: mail-only, telephone-only, Web- only, Web with mail follow-up to nonrespondents, and Web with telephone follow-up to nonrespondents. A brief statement about this mode experiment is available on CMS' website, which is linked here: https://www.cms.gov/Research-Statistics-Data-and-Systems/Research/CAHPS/OAS-CAHPS.html

CMS is aware that facilities invited to participate in the mode experiment may also be participating in voluntary national implementation. Therefore, CMS will allow facilities to participate in both the mode experiment and voluntary national implementation, if the patient volume supports both surveys. If any of your client hospitals and/or ASCs are selected to participate and want to submit their data through you (their survey vendor), RTI will work with you to facilitate their participation. We thank you, in advance, for your help assisting interested facilities to participate in this important effort.

A link to the OAS CAHPS Survey mode experiment website is available here: https://oascahpsmode.rti.org/.

Note the OAS CAHPS Survey Coordination Team contact information for the mode experiment is provided below:

Email: oascahpsmode@rti.org
Toll-free: 1-866-590-7468