Menu

Announcement

New May 31st Deadline for Submitting an Updated OAS CAHPS Quality Assurance Plan
folder_openOther Announcementscalendar_todayPosted February 11, 2019

Based on feedback received from OAS CAHPS Survey vendors during the recent 2018 OAS CAHPS Vendor Update training session, the OAS CAHPS Survey Coordination Team has changed the deadline for OAS CAHPS Survey vendors to update and submit their organization's annual Quality Assurance Plan (QAP) to 11:59 PM Eastern Time on May 31st, of each year.

As a reminder, survey vendors must submit their updated QAP by accessing the Submit Quality Assurance Plan option under the "For Vendors" menu on the grey bar at the top of the OAS CAHPS website's home page.

In addition, approved survey vendors must submit a revised QAP at any time the vendor has a change in OAS CAHPS personnel, capabilities, or systems that are used to administer the OAS CAHPS Survey. The QAP must describe how the survey vendor will implement, comply with, and provide oversight of all sampling, survey, and data processing activities associated with the OAS CAHPS Survey.

Please contact the OAS CAHPS Survey Coordination Team at 1-866-590-7468 or via email at oascahps@rti.org if you have any questions about the QAP submission process or this updated annual submission deadline.