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Announcements

By host on 1/30/2019 8:17 AM

During voluntary implementation, CMS will allow participating hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) to have their data suppressed, that is, not displayed on data.medicare.gov.

For the April 2019 public reporting refresh (which includes data from Quarter 4, 2017 to Quarter 3, 2018), vendors must notify the OAS CAHPS Survey Coordination Team (via email at oascahps@rti.org) by February 15, 2019 of any CCNs that choose to exclude their data from public reporting. Please note that the deadline for suppression is earlier than the date by which the preview reports are posted on oascahps.org.

The e-mail message to the Coordination Team should include the HOPD's or ASC's name and CMS Certification Number (CCN).

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 1/16/2019 9:58 AM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from July 2017 through June 2018 (2017, Q3 - 2018, Q2) are now available on the OAS CAHPS website (https://oascahps.org/).

The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link under the "For Facilities" menu.

Who has access to a facility's Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey have access to their own reports. The Preview Report is not available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org website....
By host on 10/31/2018 8:50 AM
Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey results based on responses from patients who received an outpatient surgery or procedure between April 2017 and March 2018 are now publicly available in three locations:

on data.medicare.gov (by clicking on "Hospital Compare data" box [under "Explore & download data" header] and then searching the term "OAS CAHPS"); through Hospital Compare (direct link to OAS CAHPS data: https://www.medicare.gov/hospitalcompare/OASCAHPS-measures.html); and via downloadable databases on data.medicare.gov. You can access OAS CAHPS Survey results at the facility, state and national levels on any of the locations provided above.

As a reminder, OAS CAHPS Survey results are updated each calendar year quarter, as shown in Table 14.2 of the OAS CAHPS Survey Protocols and Guidelines Manual,...
By host on 10/30/2018 10:38 AM
During voluntary implementation, CMS will allow participating hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) to have their data suppressed, that is, not displayed on data.medicare.gov.

For the January 2019 public reporting refresh (which includes data from Quarter 3, 2017 to Quarter 2, 2018), vendors must notify the OAS CAHPS Survey Coordination Team (via email at oascahps@rti.org) by November 15, 2018 of any CCNs that choose to exclude their data from public reporting. Please note that the deadline for suppression is earlier than the date by which the preview reports are posted on oascahps.org.

Prior to each refresh, the Coordination Team will announce the deadline for the next suppression deadline. The e-mail message to the Coordination Team should include the HOPD's or ASC's name and CMS Certification Number (CCN). Please contact the Coordination Team via e-mail at oascahps@rti.org...
By host on 10/5/2018 12:35 PM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from April 2017 through March 2018 (2017, Q2 - 2018, Q1) are now available on the OAS CAHPS website (https://oascahps.org/).

The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link under the "For Facilities" menu.

Who has access to a facility's Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey have access to their own reports. The Preview Report is not available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org website....
By host on 7/25/2018 1:46 PM
Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey results based on responses from patients who received an outpatient surgery or procedure between January 2017 and December 2017 are now publicly available in three locations:

on data.medicare.gov (by clicking on "Hospital Compare data" box [under "Explore & download data" header] and then searching the term "OAS CAHPS"); through Hospital Compare (direct link to OAS CAHPS data: https://www.medicare.gov/hospitalcompare/OASCAHPS-measures.html); and via downloadable databases on data.medicare.gov. You can access OAS CAHPS Survey results at the facility, state and national levels on any of the locations provided above.

As a reminder, OAS CAHPS Survey results are updated each calendar year quarter, as shown in Table 14.2 of the OAS CAHPS Survey Protocols...
By host on 6/29/2018 11:02 AM
The OAS CAHPS Survey results for participating hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) will be refreshed in July 2018 on data.medicare.gov. OAS CAHPS Survey results will include data from patients who had an outpatient surgery or procedure between January 2017 and December 2017.

While the Centers for Medicare & Medicare Services (CMS) reviews the data included in the third composite measure (Preparations for Discharge and Recovery), this composite will be excluded from the publicly reported data. However, the "Preparations for Discharge and Recovery" composite measure will remain in the OAS CAHPS Survey Preview Reports, available to participating facilities on https://oascahps.org/. Below are the OAS CAHPS publicly reported measures, for quick reference.

Composite Measures About Facilities and Staff (Q3, Q4, Q5, Q6, Q7, and Q8) Communications About Your Procedure (Q1, Q2, Q9, Q10/Q11,...
By host on 6/29/2018 10:37 AM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from January 2017 through December 2017 (2017, Q1 - 2017, Q4) are now available on the OAS CAHPS website (https://oascahps.org/).

The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link under the "For Facilities" menu.

Who has access to a facility's Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey have access to their own reports. The Preview Report is not available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org website. If facility staff want to share the Preview Report with their...
By host on 4/20/2018 10:59 AM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from October 2016 through September 2017 (2016, Q4 – 2017, Q3) are now available on the OAS CAHPS website (https://oascahps.org/).    The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link.

Who will have access to a facility’s Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey will have access to their own reports. The Preview Report will not be available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org/...