2020 OAS CAHPS Survey Update Webinar Training Session
folder_openTrainingcalendar_todayPosted August 31, 2020

The next Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Vendor Update Webinar Training session will take place on November 12, 2020. The session will be held from 2:00 to 4:00PM Eastern Standard Time. We have allotted 2 hours for this session to allow sufficient time for questions; however, the agenda topics may only require 1 hour.

Online registration to attend the OAS CAHPS Survey Vendor Update Webinar Training session will be available soon. Please monitor this website for an announcement that registration is open.

Survey vendors who wish to retain their status as approved OAS CAHPS Survey vendors must have their OAS CAHPS Survey Project Director attend the entire session. We also strongly encourage all key OAS CAHPS staff, including sampling, data managers and subcontractors, to attend the Update Training. "Key subcontractors" are defined on OAS CAHPS as a subcontractor that will conduct substantive work to support the implementation of the OAS CAHPS Survey. For purposes of this survey, "substantive work" is defined as follows:

  • ANY statistical function, including sample selection,
  • telephone survey data collection (i.e., if an approved vendor is subcontracting telephone data collection activities),
  • mail or questionnaire receipt and processing, and
  • construction or submission of XML data files.

If you have questions, you can contact the OAS CAHPS Survey Coordination Team via e-mail at or call 1-866-590-7468.