Process to Suppress OAS CAHPS Survey Data from Public Reporting for July 2021 Refresh
folder_openPublic Reportingcalendar_todayPosted April 15, 2021

During voluntary implementation, CMS will allow participating hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) to have their data suppressed, that is, not displayed on

OAS CAHPS Survey data are scheduled refresh in July 2021, which includes data from Quarters 3 and 4, 2019 and Quarters 3 and 4, 2020. Please note Quarters 1 and 2, 2020 will not be publicly reported due to the impact of COVID-19. Therefore, to report four quarters of data, two older quarters (Q3 and Q4, 2019) will be reported in place of the first two quarters of 2020.

For the July 2021 refresh, vendors must notify the OAS CAHPS Survey Coordination Team (via email at by May 15, 2021 of any CCNs that choose to exclude their data from public reporting. Please note that the deadline for suppression is earlier than the date by which the Preview Reports are posted on

The e-mail message to the Coordination Team should include the HOPD's or ASC's name and CMS Certification Number (CCN).

Please contact the OAS CAHPS Survey Coordination Team via e-mail at or call toll-free (866) 590-7468, if you have any questions.