Additional Guidance on Supplemental Questions Vendors and Their Client HOPDs and ASCs Use in the OAS CAHPS Survey
folder_openSurvey Specifications and Guidelinescalendar_todayPosted February 16, 2017

The OAS CAHPS Survey protocols allow survey vendors and their client HOPDs and ASCs the option to add up to 15 questions per respondent to the survey. Guidelines for adding supplemental questions to the OAS CAHPS Survey can be found on pages 18 – 20 of the OAS CAHPS Survey Protocols and Guidelines Manual, Version 1.3. In addition to those existing guidelines, vendors and their client facilities cannot ask supplemental questions that would reveal the patient’s identity without the Consent to Share Identifying Information question affirmatively answered. This is an effort to protect the patient’s confidentiality in the vendor’s aggregated data reports that are provided to their client facilities.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.