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Calendar Year (CY) 2025, Quarter 3 Data Submission Deadline Reminder – January 14, 2026
Data SubmissionPosted January 7, 2026

The data submission deadline for submitting Quarter 3 of calendar year 2025 data (CY25, Q3) to the OAS CAHPS Data Center is Wednesday, January 14, 2026. We thank those OAS CAHPS Survey vendors who have already begun submitting CY25, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf.
CMS will not accept any data files for the July, August, and/or September 2025 sample months after 11:59 PM Pacific Time on January 14, 2026.
Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as the final file submission is successfully uploaded by the deadline.
Each time a data file for an HOPD or ASC is submitted, it overwrites any previously submitted data for that same facility for that survey period.
You must still submit an XML data file for an HOPD or ASC facility even if the corresponding monthly patient information file does not have any patients eligible to be sampled.
After each file upload, you will receive an email confirmation within several minutes notifying you whether the upload was successful.
All submitted files will go through validation checks. After the validation check is conducted, you will receive a second e-mail confirmation message notifying you whether your file has been accepted or rejected. The confirmation e-mail message will contain a hyperlink to a Data Submission Report, which shows details of the validation check and any file errors that were identified.
Survey vendors can access the Data Submission Reports on the project website by selecting "History" through the "Data Submission Reports" link in the Data Submission menu.
If you do not receive an e-mail message confirming that your file was successfully uploaded, an e-mail message providing the results of the validation checks, or you cannot view the Data Submission Reports on files that you have submitted, please contact the OAS CAHPS Data Center at oascahps@rti.org.

For additional information about data file preparation and data submission processes, please review Chapter XIII of the OAS CAHPS Survey Protocols and Guidelines Manual available under the Survey Materials tab on the OAS CAHPS website. Please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468 if you have any questions or trouble submitting data files.

Calendar Year (CY) 2025, Quarter 3 Data Submission Deadline Reminder – January 14, 2026
Data SubmissionPosted December 31, 2025

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf.
CMS will not accept any data files for the July, August, and/or September 2025 sample months after 11:59 PM Pacific Time on January 14, 2026.
Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as the final file submission is successfully uploaded by the deadline.
Each time a data file for an HOPD or ASC is submitted, it overwrites any previously submitted data for that same facility for that survey period.
You must still submit an XML data file for an HOPD or ASC facility even if the corresponding monthly patient information file does not have any patients eligible to be sampled.
After each file upload, you will receive an email confirmation within several minutes notifying you whether the upload was successful.
All submitted files will go through validation checks. After the validation check is conducted, you will receive a second e-mail confirmation message notifying you whether your file has been accepted or rejected. The confirmation e-mail message will contain a hyperlink to a Data Submission Report, which shows details of the validation check and any file errors that were identified.
Survey vendors can access the Data Submission Reports on the project website by selecting "History" through the "Data Submission Reports" link in the Data Submission menu.
If you do not receive an e-mail message confirming that your file was successfully uploaded, an e-mail message providing the results of the validation checks, or you cannot view the Data Submission Reports on files that you have submitted, please contact the OAS CAHPS Data Center at oascahps@rti.org.

RTI International will be closed December 25, 2025, and January 1, 2026
Other AnnouncementsPosted December 22, 2025

RTI International will be closed on December 25, 2025, and January 1, 2026. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on those dates after RTI re-opens.

Please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

Calendar Year (CY) 2025, Quarter 3 Data Submission Deadline Reminder – January 14, 2026
Data SubmissionPosted December 17, 2025

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf.
CMS will not accept any data files for the July, August, and/or September 2025 sample months after 11:59 PM Pacific Time on January 14, 2026.
Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as the final file submission is successfully uploaded by the deadline.
Each time a data file for an HOPD or ASC is submitted, it overwrites any previously submitted data for that same facility for that survey period.
You must still submit an XML data file for an HOPD or ASC facility even if the corresponding monthly patient information file does not have any patients eligible to be sampled.
After each file upload, you will receive an email confirmation within several minutes notifying you whether the upload was successful.
All submitted files will go through validation checks. After the validation check is conducted, you will receive a second e-mail confirmation message notifying you whether your file has been accepted or rejected. The confirmation e-mail message will contain a hyperlink to a Data Submission Report, which shows details of the validation check and any file errors that were identified.
Survey vendors can access the Data Submission Reports on the project website by selecting "History" through the "Data Submission Reports" link in the Data Submission menu.
If you do not receive an e-mail message confirming that your file was successfully uploaded, an e-mail message providing the results of the validation checks, or you cannot view the Data Submission Reports on files that you have submitted, please contact the OAS CAHPS Data Center at oascahps@rti.org.

OAS CAHPS Russian Letters and Email Invitations Now Available
Survey MaterialsPosted December 1, 2025

Updated Russian translations of the OAS CAHPS letters and email invitations are now available as standalone documents on the Survey Materials page on the OAS CAHPS website. They are also included in Appendix F of the OAS CAHPS Protocols & Guidelines Manual. As a reminder, vendors must use these new letters and email invitations or submit an Exceptions Request Form (ERF) for any changes they wish to make to the materials. Vendors should begin implementing these translations as soon as possible.

Please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

OAS CAHPS Public Reporting Results Refreshed on Provider Data Catalog (Quarter 1, 2024 through Quarter 4, 2024)
Public ReportingPosted November 26, 2025

Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey results based on responses from patients who received an outpatient surgery or procedure between January 2024 and December 2024 are now publicly available on CMS websites. Data for both ASCs and HOPDs is available on the Provider Data Catalog (PDC) website (formerly known as Data.Medicare.gov). The PDC website provides downloadable datasets (direct link: https://data.cms.gov/provider-data/). Starting with this refresh, which includes four quarters of data linked to reimbursement for HOPDs, OAS CAHPS data for HOPDs are now also available on Care Compare (direct link: https://www.medicare.gov/care-compare/).

You can access OAS CAHPS Survey results at the facility, state and national levels. As a reminder, OAS CAHPS Survey results are updated quarterly, as shown in Table 16.2 of the OAS CAHPS Survey Protocols and Guidelines Manual.

For more information about how the data were analyzed and for the patient-mix adjustment factors that were used to statistically adjust the results that are currently being publicly reported, click on the "Patient Mix Adjustment Factors" in the Quick Links box on the Home page.

If you have any questions, please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468.

OAS CAHPS Survey Vendor Update Training Q&A Have Been Posted
TrainingPosted November 25, 2025

The compiled summary of Q&A asked during the 2025 OAS CAHPS Survey Vendor Update Training session is now available and can be accessed here or by selecting "Training Materials" under the "Training" tab on the OAS CAHPS website.

Please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

Notice of Publication of the Final Rule for Calendar Year 2026
Final/Proposed RulesPosted November 25, 2025

The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs Final Rule has been published in the Federal Register today, November 25, 2025. The Final Rule is available here.

As stated in the Rule, CMS confirms OAS CAHPS Survey participation will continue to be linked to reimbursement in CY 2026 for HOPDs and ASCs.

To find information about OAS CAHPS in the Final Rule document (linked above), you can search "OAS CAHPS" in the PDF document.

The next update (CY 2027 Rule) will be proposed in July and finalized in November 2026. The CY 2027 Rule will reflect any planned changes that would impact the 2027 data collection period (CY 2029 payment determination).

If you have questions, you can contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call 1-866-590-7468.

RTI International will be closed November 27 and 28, 2025
Other AnnouncementsPosted November 24, 2025

RTI International will be closed on November 27 and 28, 2025 in observance of the Thanksgiving holiday. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on those dates after RTI re-opens.

Please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

OAS CAHPS Survey Training Materials Have Been Posted
TrainingPosted November 10, 2025

The agendas and presentation slides for the Introduction to the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Self-Paced Training and the OAS CAHPS Survey Vendor Update Webinar Training are now available on the OAS CAHPS website.

These training materials can be accessed here or by selecting "Training Materials" under the "Training" tab on the OAS CAHPS website.

The OAS CAHPS Survey Coordination Team invites individuals who have registered for the Update Training to submit questions in advance of the November 12^th webinar. To do so, please send your question(s) to the Coordination Team via e-mail at oascahps@rti.org.

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