Registration Now Open for the OAS CAHPS Survey Vendor Update Webinar Training Session
folder_openTrainingcalendar_todayPosted September 7, 2023

Registration is now open for the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Vendor Update Webinar Training session, which will take place on November 8, 2023 from 1:00 PM to 3:00 PM Eastern Time.

To register, please complete the Training Registration Form.

Survey vendors who wish to retain their status as approved OAS CAHPS Survey vendors are required to have their designated OAS CAHPS Project Director attend the entire session. We also strongly encourage all key OAS CAHPS staff, including sampling, data managers and subcontractors, to attend the Update Training. Key subcontractors are defined as a subcontractor that will conduct substantive work to support the implementation of the OAS CAHPS Survey. For purposes of this survey, substantive work is defined as follows:

  • ANY statistical function, including sample selection,
  • telephone or web survey data collection (i.e., if an approved vendor is subcontracting data collection activities),
  • returned mail and questionnaire receipt,
  • processing data for mail, telephone or web, and
  • construction or submission of XML data files.

Approved vendors that wish to apply for any new mode(s) and have not done so previously will also need to complete (and pass) an online certification, which will be available after the Update Training.

There are no restrictions on the number of people attending or the number of lines required for each vendor.

If you have any questions, you can contact the OAS CAHPS Survey Coordination Team at or call toll-free 1-866-590-7468.