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Current Survey Materials

View Previous Survey Materials (through 2021)

 

The OAS CAHPS Survey materials available below took effect for the patient records beginning in January 2022.

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Protocols and Guidelines Manual            
PDF Version (Manual w/ Appendices)
1/21/2025 		         
MS Word Version (Manual w/ Appendices)
1/21/2025 		         
Questionnaire            
Mail Questionnaire
5/6/2025
5/6/2025
5/6/2025
5/6/2025
5/6/2025
5/6/2025
Alternative instructions for
scannable questionnaires
6/8/2016
11/5/2019
12/15/2021
12/15/2021
3/29/2017
2/26/2024
CATI questionnaire
11/7/2023
11/3/2021
2/26/2024
2/26/2024
11/7/2023
2/26/2024
Web Questionnaire (MS Word versions)
5/6/2025
5/6/2025
5/6/2025
5/6/2025
5/6/2025
5/6/2025
Consent to Share Identifying
Information Question
7/22/2021
7/22/2021
8/3/2021
8/3/2021
11/7/2023
2/26/2024
OMB Disclosure Notice
5/6/2025
5/6/2025
5/6/2025
5/6/2025
5/6/2025
5/6/2025
XML File Layouts            
Standard Header Record
11/1/2024 		         
DSRS Header Record
11/22/2024 		         
Zero Sampled Patient File
11/1/2024 		         
Example Patient File Layout
11/22/2024 		         
FAQs for Interviewers
8/2/2022
8/2/2022
8/2/2022
8/2/2022
11/7/2023
2/26/2024
Letters and Email Invitations            
Cover Letter for Mail-Only Mode,
1st mailing
11/6/2024
12/17/2024
12/17/2024
12/17/2024
12/17/2024 		 
Cover Letter for Mail-Only Mode,
2nd mailing
11/6/2024
12/17/2024
12/17/2024
12/17/2024
12/17/2024 		 
Initial Web Survey Invitation Letter
11/6/2024
12/17/2024
12/17/2024
12/17/2024
12/17/2024 		 
Initial Web Survey Invitation Email
11/6/2024
12/17/2024
12/17/2024
12/17/2024
12/17/2024 		 
Web Survey Reminder Letter
(Day 14 contact)
11/6/2024
12/17/2024
12/17/2024
12/17/2024
1/21/2025 		 
Web Survey Reminder Email
(Days 14 and 35 contacts)
11/6/2024
12/17/2024
12/17/2024
12/17/2024
12/17/2024 		 
Cover Letter for Questionnaire Mailing,
Web with Mail Mode
11/6/2024
12/17/2024
12/17/2024
12/17/2024
1/21/2025 		 
(OPTIONAL) Prenotification for
Telephone Only Mode
11/6/2024
12/17/2024
12/17/2024
12/17/2024
12/17/2024