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Announcements

By host on 1/30/2020 4:06 PM
During voluntary implementation, CMS will allow participating hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) to have their data suppressed, that is, not displayed on data.medicare.gov.

For the April 2020 public reporting refresh (which includes data from Quarter 4, 2018 to Quarter 3, 2019), vendors must notify the OAS CAHPS Survey Coordination Team (via email at oascahps@rti.org) by February 15, 2020 of any CCNs that choose to exclude their data from public reporting. Please note that the deadline for suppression is earlier than the date by which the preview reports are posted on oascahps.org.

The e-mail message to the Coordination Team should include the HOPD’s or ASC’s name and CMS Certification Number (CCN).

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

...
By host on 1/29/2020 10:07 AM
Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey results based on responses from patients who received an outpatient surgery or procedure between July 2018 and June 2019 are now publicly available in three locations:

on data.medicare.gov (by clicking on "Hospital Compare data" box [under "Explore & download data" header] and then searching the term "OAS CAHPS"); through Hospital Compare (direct link to OAS CAHPS data: https://www.medicare.gov/hospitalcompare/OASCAHPS-measures.html); and via downloadable databases on data.medicare.gov. You can access OAS CAHPS Survey results at the facility, state and national levels on any of the locations provided above.

As a reminder, OAS CAHPS Survey results are updated each calendar year quarter, as shown in Table 14.2 of the OAS CAHPS Survey Protocols and Guidelines Manual,...
By host on 1/15/2020 4:36 PM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from July 2018 through June 2019 (2018, Q3 – 2019, Q2) are now available on the OAS CAHPS website (https://oascahps.org/).

The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link under the "For Facilities" menu.

Who has access to a facility's Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey have access to their own reports. The Preview Report is not available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org website....
By host on 1/15/2020 10:00 AM

RTI International will be closed on January 20, 2020. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on that date after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 1/2/2020 11:29 AM
This announcement serves as the final reminder that the deadline for submitting data for Quarter 3 of calendar year 2019 (CY19, Q3) to the OAS CAHPS Data Center is Wednesday, January 8, 2020. We thank those OAS CAHPS vendors who have already begun submitting CY19, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all your client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the July, August, and/or September 2019 sample months after 8:00 PM Eastern Time on January 8, 2020. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit...
By host on 12/26/2019 12:00 AM
The deadline for submitting data for Quarter 3 of calendar year 2019 (CY19, Q3) to the OAS CAHPS Data Center is Wednesday, January 8, 2020. We thank those OAS CAHPS vendors who have already begun submitting CY19, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all your client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the July, August, and/or September 2019 sample months after 8:00 PM Eastern Time on January 8, 2020. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long...
By host on 12/19/2019 1:50 PM

RTI International will be closed on December 24 and 25, 2019, and January 1, 2020. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on those dates after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 12/11/2019 11:24 AM
The data submission deadline for submitting Quarter 3 of calendar year 2019 data (CY19, Q3) to the OAS CAHPS Data Center is Wednesday, January 8, 2020. We thank those OAS CAHPS vendors who have already begun submitting CY19, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the July, August, and/or September 2019 sample months after 8:00 PM Eastern Time on January 8, 2020. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit...
By host on 11/25/2019 10:17 AM

RTI International will be closed on November 28 and 29, 2019. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on those dates after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 11/12/2019 9:44 AM

The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs Final Rule has been published in the Federal Register today, November 12, 2019. The Final Rule is available here.

As stated in the Rule, CMS plans continue the voluntary participation period for OAS CAHPS throughout 2020. The next update (CY 2021 Rule) will be proposed in July and finalized in November 2020. The CY 2021 Rule will reflect any changes that would impact the 2021 data collection period (CY 2023 payment determination).

If you have questions, you can contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call 1-866-590-7468.