Menu

Calendar

Archive
<June 2017>
SunMonTueWedThuFriSat
28293031123
45678910
11121314151617
18192021222324
2526272829301
2345678
Monthly
Go

Search

Announcements

By host on 6/26/2017 8:37 PM

CMS and the OAS CAHPS Survey Coordination Team have created a new resource document: an example Patient File Layout for OAS CAHPS. The example document, which is available under Survey Materials, can be used by vendors to show their client hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) what data to include in the patient files they send to the vendors for sampling and fielding the OAS CAHPS Survey.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 6/23/2017 9:59 AM
The OAS CAHPS Survey Coordination Team has made two revisions to the English and Spanish versions of the CATI questionnaire.

Added a vendor instruction to page 1 clarifying that the length of the survey (in INTRO2) can vary depending on whether supplemental questions are used. Added optional survey items (INEL1, INEL2, and INEL_END), which vendors can use when a new telephone number for a sampled patient has been identified from a source other than the facility. The revised versions of the CATI scripts (in English and Spanish) have been re-posted on the Survey Materials page, linked here. Please update your organization's OAS CAHPS Survey materials accordingly, if needed. These revisions will be incorporated into the next version of the Protocols and Guidelines Manual.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions....
By host on 6/23/2017 9:46 AM
Appendix Q (Excluded Procedural Codes) of the OAS CAHPS Survey Protocols and Guidelines Manual, Version 1.3 lists CPT codes[1] that fall within the range for Codes for Surgery but are not considered to be eligible for the OAS CAHPS Survey. Since the Protocols and Guidelines Manual, Version 1.3 was posted last year, 13 additional CPT codes have been approved by CMS for exclusion from OAS CAHPS.

Effective immediately, OAS CAHPS Survey vendors should consider the following CPT codes ineligible for this survey.

 

Category 20000–29999: Musculoskeletal System

29130

Application of finger splint; static

29131

Application of finger splint; dynamic

29583

...
By host on 6/19/2017 10:02 AM
The deadline for submitting Quarter 1 of calendar year 2017 (CY17, Q1) to the OAS CAHPS Data Center is Wednesday, July 12, 2017. We thank those OAS CAHPS vendors who have already begun submitting CY17, Q1 data for their client facilities. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the January, February, and/or March 2017 sample months after 8:00 PM Eastern Time on July 12, 2017. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as the final file submission is successfully uploaded by...
By host on 6/12/2017 7:58 AM

Please note that the OAS CAHPS website will be unavailable from about 9:00 AM to 10:00 AM ET on Thursday, June 22, 2017.

Please contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468 if you have any questions.

By host on 5/24/2017 12:04 PM

RTI International will be closed on May 29, 2017. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on that date after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 5/15/2017 11:56 AM

The OAS CAHPS Survey Coordination Team has revised the response to one of the telephone interviewer Frequently Asked Questions (FAQs) – “My surgery was not outpatient/ambulatory because I stayed overnight at the hospital/facility. This survey does not apply to me.” We clarified that the OAS CAHPS Survey is applicable for patients who had outpatient surgeries and were not discharged to a hospital as an inpatient. The revised versions of this document (in English and Spanish) have been re-posted on the Survey Materials page. Please update your organization’s OAS CAHPS Survey materials accordingly.

This revision will be incorporated into the next version of the Protocols and Guidelines Manual.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 4/5/2017 8:55 AM
This announcement serves as a final reminder that the deadline for submitting Quarter 4 of calendar year 2016 (CY16, Q4) to the OAS CAHPS Data Center is Wednesday, April 12, 2017. We thank those OAS CAHPS vendors who have already begun submitting CY16, Q4 data for their client facilities. If you have not submitted any data for Quarter 4, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the October, November, and/or December 2016 sample months after 8:00 PM Eastern Time on April 12, 2017. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as...
By host on 4/4/2017 1:19 PM

As per The Final Rule on page 79,810 of the Federal Register / Vol. 81, No. 219 / Monday, November 14, 2016 / Rules and Regulations (Final Rule), an ASC that qualifies for the exemption from the Ambulatory Surgical Center Quality Reporting (ASCQR) Program because it had fewer than 240 Medicare claims (Medicare primary and secondary payer) in the year prior to the data collection year for the applicable payment determination, would also qualify for the exemption from the OAS CAHPS Survey for the same time period. In accordance with the Final Rule, these ASCs are not required to submit a participation exemption request form for the OAS CAHPS Survey for the same time period.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 3/30/2017 10:32 AM

CMS and the OAS CAHPS Survey Coordination Team have created a new resource document – Frequently Asked Questions (FAQs) for Hospital and ASCs – available under “Quick Links” on the Home page. It contains the most frequently asked questions received through the OAS CAHPS technical assistance email and toll-free telephone line. We encourage vendors to refer hospitals and/or ASCs to this document for general information about the OAS CAHPS Survey.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.