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Announcements

By host on 8/14/2017 9:59 PM
The next Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Vendor Update Webinar Training session will take place on November 16, 2017. The session will be held from 1:00 to 4:00PM Eastern Standard Time.

Online registration to attend the OAS CAHPS Survey Vendor Update Webinar Training session will be available in mid-September. Please monitor this website for an announcement that registration is open.

Survey vendors who wish to retain their status as approved OAS CAHPS Survey vendors must have their OAS CAHPS Survey Project Manager attend the entire session. We also strongly encourage all key OAS CAHPS staff, including sampling, data managers and subcontractors, to attend the Update Training.  “Key subcontractors” are defined on OAS CAHPS as a subcontractor that will conduct substantive work to support the implementation of the OAS CAHPS Survey.  For purposes of this survey, “substantive work” is defined as follows:

ANY statistical function, including sample selection, telephone survey data collection (i.e., if an approved vendor is subcontracting telephone data collection activities),...
By host on 8/14/2017 9:47 PM
The next Introduction to the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Webinar Training sessions will take place on November 14 and 15, 2017.  

Session I: November 14, 2017 from 1:00PM to 5:00PM Eastern Standard Time

Session II: November 15, 2017 from 1:00PM to 5:00PM Eastern Standard Time

 

Online registration to attend the Introduction to the OAS CAHPS Survey Webinar Training sessions will be available in mid-September. Please monitor this website for an announcement that registration is open.

 

The Introduction to the OAS CAHPS Survey Webinar Training is intended for the following audiences:

Survey vendors interested in becoming approved OAS CAHPS Survey vendors. The vendor’s designated OAS CAHPS Project Manager must attend both sessions of the Introduction to the OAS CAHPS Survey Training and complete a post-training certification exam. We strongly encourage all key OAS CAHPS staff, including sampling and data managers and key subcontractors,...
By host on 8/10/2017 10:38 AM
Appendix Q (Excluded Procedural Codes) of the OAS CAHPS Survey Protocols and Guidelines Manual, Version 1.3 lists CPT codes[1] that fall within the range for Codes for Surgery but are not considered to be eligible for the OAS CAHPS Survey. Since the Protocols and Guidelines Manual, Version 1.3 was posted last year, 15 additional CPT codes have been approved by CMS for exclusion from OAS CAHPS. This list includes the 13 CPT codes that were approved by CMS for exclusion from OAS CAHPS and announced as such on June 23, 2017 (linked here), and 2 newly added CPT codes for exclusion – 36591 and 36592 – which are shown in red in the last table below. 

Effective immediately, OAS CAHPS Survey vendors should consider the following CPT codes ineligible for this survey.

Category...
By host on 7/26/2017 9:42 AM

The OAS CAHPS Survey Coordination Team has revised Standard and DSRS XML file layouts for the OAS CAHPS Survey to include a new valid value (4 = Korean) for the Survey Language data variable.  The revised Standard and DSRS XML file layouts, XSD files, and schema validation tool have been re-posted here.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 7/20/2017 8:47 AM
The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs CY 2018 Proposed Rule has been published in the Federal Register today, July 20, 2017. The Proposed Rule is available here.

In this Proposed Rule, CMS proposes to delay implementation of the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey Based Measures OP-37a-e/ASC-15a-e beginning with the CY 2020 payment determination (2018 data collection) until further action in future rulemaking. If approved in the Final Rule (to be published in November 2017), this means that OAS CAHPS would continue with the voluntary reporting throughout 2018.

In response to comments from facilities and stakeholders, CMS is proposing the delay to gain additional time to:

analyze the national implementation data and consider any necessary modifications to the survey tool and/or CMS...
By host on 7/14/2017 9:08 AM
The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs Proposed Rule is scheduled to be published in the Federal Register on July 20, 2017. A preview (or “unpublished” version) of the Proposed Rule is available through the link provided here.

In this proposed rule, CMS proposes to delay implementation of the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey Based Measures OP-37a-e/ASC-15a-e beginning with the CY 2020 payment determination (2018 data collection) until further action in future CMS rulemaking.  CMS will continue to analyze the national implementation data and consider any necessary modifications to the survey tool and/or CMS systems. 

CMS continues to believe that these measures address an area of care that is not adequately addressed in the current...
By host on 7/5/2017 8:26 AM
This announcement serves as a final reminder that the deadline for submitting Quarter 1 (CY17, Q1) to the OAS CAHPS Data Center is Wednesday, July 12, 2017. We thank those OAS CAHPS vendors who have already begun submitting CY17, Q1 data for their client facilities. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the January, February, and/or March 2017 sample months after 8:00 PM Eastern Time on July 12, 2017. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as the final file submission...
By host on 6/29/2017 9:05 AM

RTI International will be closed on July 4, 2017. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on that date after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 6/29/2017 9:01 AM
The deadline for submitting Quarter 1 of calendar year 2017 (CY17, Q1) to the OAS CAHPS Data Center is Wednesday, July 12, 2017. We thank those OAS CAHPS vendors who have already begun submitting CY17, Q1 data for their client facilities. If you have not submitted any data for Quarter 1, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the January, February, and/or March 2017 sample months after 8:00 PM Eastern Time on July 12, 2017. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files as many times as needed as long as the final file submission is successfully uploaded by...
By host on 6/26/2017 8:37 PM

CMS and the OAS CAHPS Survey Coordination Team have created a new resource document: an example Patient File Layout for OAS CAHPS. The example document, which is available under Survey Materials, can be used by vendors to show their client hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) what data to include in the patient files they send to the vendors for sampling and fielding the OAS CAHPS Survey.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.