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Announcements

By host on 1/16/2019 9:58 AM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from July 2017 through June 2018 (2017, Q3 - 2018, Q2) are now available on the OAS CAHPS website (https://oascahps.org/).

The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link under the "For Facilities" menu.

Who has access to a facility's Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey have access to their own reports. The Preview Report is not available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org website....
By host on 1/2/2019 12:08 PM
This announcement serves as the final reminder that the deadline for submitting data for Quarter 3 of calendar year 2018 (CY18, Q3) to the OAS CAHPS Data Center is Wednesday, January 9, 2019. We thank those OAS CAHPS vendors who have already begun submitting CY18, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all your client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the July, August, and/or September 2018 sample months after 8:00 PM Eastern Time on January 9, 2019. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit...
By host on 12/26/2018 12:00 AM
The deadline for submitting data for Quarter 3 of calendar year 2018 (CY18, Q3) to the OAS CAHPS Data Center is Wednesday, January 9, 2019. We thank those OAS CAHPS vendors who have already begun submitting CY18, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all your client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the July, August, and/or September 2018 sample months after 8:00 PM Eastern Time on January 9, 2019. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit files...
By host on 12/19/2018 4:13 AM

RTI International will be closed on December 24 and 25, 2018, and January 1, 2019. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on those dates after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 12/12/2018 2:35 PM
The data submission deadline for submitting Quarter 3 of calendar year 2018 data (CY18, Q3) to the OAS CAHPS Data Center is Wednesday, January 9, 2019. We thank those OAS CAHPS vendors who have already begun submitting CY18, Q3 data for their client facilities. If you have not submitted any data for Quarter 3, we encourage you to begin submitting your files as soon as possible.

As we approach the next data submission deadline, please note the important points provided below.

Check your Vendor Authorization Report to make sure that all client facilities have authorized your organization to submit data on their behalf. CMS will not accept any data files for the July, August, and/or September 2018 sample months after 8:00 PM Eastern Time on January 9, 2019. Survey vendors should start submitting their data files as soon as possible to allow adequate time to re-submit data, if needed. You may submit...
By host on 11/21/2018 12:28 PM

The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs Final Rule has been published in the Federal Register today, November 21, 2018. The Final Rule is available here.

As stated in the Rule, CMS plans continue the voluntary participation period for OAS CAHPS throughout 2019. The next update (CY 2020 Rule) will be proposed in July and finalized in November 2019. The CY 2020 Rule will reflect any changes that would impact the 2020 data collection period (CY 2022 payment determination).

If you have questions, you can contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call 1-866-590-7468.

By host on 11/19/2018 10:16 AM

RTI International will be closed on November 22 and 23, 2018. The OAS CAHPS Survey Coordination Team will respond to email and telephone inquiries that are received on those dates after RTI re-opens.

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

By host on 11/15/2018 1:21 PM
The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs CY 2019 Final Rule notification has been posted on CMS' website. The notification provides a preview of what will be posted in the Federal Register. The notice is available here.

As noted in the Proposed Rule (published in July 2018), CMS proposes to continue voluntary participation in the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey Based Measures OP-37a-e/ASC-15a-e, until further action in future rulemaking. Therefore, OAS CAHPS will continue with voluntary reporting throughout 2019.

The next update (CY 2020 Rule) will be proposed in July and finalized in November 2019. The CY 2020 Rule will reflect any planned changes that would...
By host on 11/8/2018 11:46 AM

The presentation slides that will be used in the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Vendor Update Webinar Training are now available on the OAS CAHPS website.

The training materials can be accessed here or by selecting "Training Materials" under the "Training" tab on the OAS CAHPS website.

If you have questions, you can contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call 1-866-590-7468.

By host on 11/7/2018 11:07 AM

The agendas and presentation slides that will be used in the two-part Introduction to the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Webinar Training, and the agenda that will be used in the OAS CAHPS Survey Vendor Update Webinar Training are now available on the OAS CAHPS website.

These training materials can be accessed here or by selecting "Training Materials" under the "Training" tab on the OAS CAHPS website.

The OAS CAHPS Survey Coordination Team invites individuals who have registered for training to submit questions in advance of the webinar training. To do so, please send your question(s) to the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468.