Menu

Calendar

Archive
<November 2019>
SunMonTueWedThuFriSat
272829303112
3456789
10111213141516
17181920212223
24252627282930
1234567
Monthly
Go

Search

Announcements

By host on 11/12/2019 9:44 AM

The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs Final Rule has been published in the Federal Register today, November 12, 2019. The Final Rule is available here.

As stated in the Rule, CMS plans continue the voluntary participation period for OAS CAHPS throughout 2020. The next update (CY 2021 Rule) will be proposed in July and finalized in November 2020. The CY 2021 Rule will reflect any changes that would impact the 2021 data collection period (CY 2023 payment determination).

If you have questions, you can contact the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call 1-866-590-7468.

By host on 11/6/2019 9:16 AM
The Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems and Quality Reporting Programs calendar year (CY) 2020 Final Rule notification has been posted on CMS' website. The notification provides a preview of what will be posted in the Federal Register on November 12, 2019. The notice is available here.

As noted in the Proposed Rule (published in July 2019), CMS proposed to continue voluntary participation in the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey Based Measures OP-37a-e/ASC-15a-e, until further action in future rulemaking. Therefore, OAS CAHPS will continue with voluntary reporting throughout 2020.

The next update (CY 2021 Rule) will be proposed in July and finalized in November 2020. The CY...
By host on 11/5/2019 3:06 PM
Version 4.0 of the Protocols and Guidelines Manual, Version 3.0 of the Website User and Data Submission Manual, as well as revised versions of standalone documents have been updated and posted on the OAS CAHPS website. The following standalone documents are available on the Survey Materials page: mail questionnaires in each approved language, OMB disclosure notices in each approved language, FAQs for telephone interviewers in English and Spanish, XML file layouts (Standard, DSRS, and Zero Sampled), and Model QAP Outline document available under "For Vendors." The Website User and Data Submission Manual is available on the Data Submission Resources page.

The following is a summary of the main differences between Version 3.0 and Version 4.0 of the Protocols and Guidelines Manual.

Chapter II: Added additional clarification to the HOPD and ASC eligibility criteria; and refined text regarding the extended period of voluntary implementation of the OAS CAHPS Survey, which will continue through...
By host on 11/5/2019 2:27 PM

The agendas and presentation slides that will be used in the two-part Introduction to the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Webinar Training and the OAS CAHPS Survey Vendor Update Webinar Training are now available on the OAS CAHPS website.

These training materials can be accessed here or by selecting "Training Materials" under the "Training" tab on the OAS CAHPS website.

The OAS CAHPS Survey Coordination Team invites individuals who have registered for training to submit questions in advance of the webinar training. To do so, please send your question(s) to the OAS CAHPS Survey Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468.

By host on 10/30/2019 12:59 PM
During voluntary implementation, CMS will allow participating hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) to have their data suppressed, that is, not displayed on data.medicare.gov.

For the January 2020 public reporting refresh (which includes data from Quarter 3, 2018 to Quarter 2, 2019), vendors must notify the OAS CAHPS Survey Coordination Team (via email at oascahps@rti.org) by November 15, 2019 of any CCNs that choose to exclude their data from public reporting. Please note that the deadline for suppression is earlier than the date by which the preview reports are posted on oascahps.org.

The e-mail message to the Coordination Team should include the HOPD's or ASC's name and CMS Certification Number (CCN).

Please contact the Coordination Team via e-mail at oascahps@rti.org or call toll-free (866) 590-7468, if you have any questions.

...
By host on 10/30/2019 9:17 AM
Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey results based on responses from patients who received an outpatient surgery or procedure between April 2018 and March 2019 are now publicly available in three locations:

on data.medicare.gov (by clicking on "Hospital Compare data" box [under "Explore & download data" header] and then searching the term "OAS CAHPS"); through Hospital Compare (direct link to OAS CAHPS data: https://www.medicare.gov/hospitalcompare/OASCAHPS-measures.html); and via downloadable databases on data.medicare.gov. You can access OAS CAHPS Survey results at the facility, state and national levels on any of the locations provided above.

As a reminder, OAS CAHPS Survey results are updated each calendar year quarter, as shown in Table 14.2 of the OAS CAHPS Survey Protocols and Guidelines Manual,...
By host on 10/14/2019 9:24 AM
The purpose of this announcement is to alert hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) that Preview Reports reflecting results from the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey from April 2018 through March 2019 (2018, Q2 – 2019, Q1) are now available on the OAS CAHPS website (https://oascahps.org/).

The following are some questions and answers about the Preview Reports. More information about the OAS CAHPS Survey Preview Reports, can be found in the Understanding the Preview Reports link under the "For Facilities" menu.

Who has access to a facility's Preview Report? Hospitals and ASCs participating in the OAS CAHPS Survey have access to their own reports. The Preview Report is not available to the OAS CAHPS Survey vendor or to anyone other than the facility staff registered through the https://oascahps.org website....
By host on 10/8/2019 2:21 PM
Registration is now open for the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Vendor Update Webinar Training session, which will take place on November 14, 2019 from 2:00 PM to 3:00 PM Eastern Time.

Survey vendors who wish to retain their status as approved OAS CAHPS Survey vendors are required to have their designated OAS CAHPS Project Director attend the entire session.

We strongly encourage each OAS CAHPS Project Director to have all key OAS CAHPS staff, including sampling and data managers, as well as key subcontractors, attend the training. For purposes of this survey, “substantive work” is defined as follows:

ANY statistical function, including sample selection, telephone survey data collection (i.e., if an approved vendor is subcontracting telephone data collection activities), mail or questionnaire receipt and processing, and construction or submission of XML data files. There are no restrictions on the number of people attending or the number of lines required for each vendor; however, we encourage vendors to gather in one location as much as possible.

...
By host on 10/8/2019 2:06 PM
Registration is now open for the two-part Introduction to the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey webinar training, which will take place on November 12 and 13, 2019.

Session I: November 12, 2019 from 1:00PM to 5:00PM Eastern Standard Time Session II: November 13, 2019 from 1:00PM to 5:00PM Eastern Standard Time

Organizations wishing to become OAS CAHPS Survey approved vendors must have (at a minimum) their designated OAS CAHPS Project Director register below to attend both Session I and Session II. We strongly advise that the vendor’s sampling and data managers also attend. If a vendor organization’s subcontractor will conduct substantive work to support the implementation of the OAS CAHPS Survey, that subcontractor is strongly encouraged to attend training as well. For purposes of this survey, “substantive work” is defined as follows:

ANY statistical function, including sample selection, telephone survey data collection (i.e., if an approved vendor is subcontracting...
By host on 10/3/2019 2:17 PM
The next Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) Survey Vendor Update Webinar Training session will take place on November 14, 2019. The session will be held from 2:00 to 3:00PM Eastern Standard Time.

Online registration to attend the OAS CAHPS Survey Vendor Update Webinar Training session will be available soon. Please monitor this website for an announcement that registration is open.

Survey vendors who wish to retain their status as approved OAS CAHPS Survey vendors must have their OAS CAHPS Survey Project Director attend the entire session. We also strongly encourage all key OAS CAHPS staff, including sampling, data managers and subcontractors, to attend the Update Training. "Key subcontractors" are defined on OAS CAHPS as a subcontractor that will conduct substantive work to support the implementation of the OAS CAHPS Survey. For purposes of this survey, "substantive work" is defined as follows:

ANY statistical function, including...