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Previous Survey Materials (through 2021)

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The OAS CAHPS Survey materials available below were used for data collection for patient records through December 2021.

English Spanish Simplified Chinese Traditional Chinese Korean
Protocols and Guidelines Manual
PDF Version (Manual w/ Appendices) 3/22/2021
MS Word Version (Manual w/ Appendices) 11/3/2020
Questionnaire
Mail Questionnaire 11/5/2019 2/10/2020 11/5/2019 11/3/2020 11/5/2019
Alternative instructions for
scannable questionnaires
6/8/2016 11/5/2019 6/8/2016 6/8/2016 3/29/2017
CATI questionnaire 11/9/2017 12/10/2019
Consent to Share
Identifying Information Question
for mail and telephone
11/9/2017 11/9/2017 11/11/2016 11/11/2016 3/29/2017
OMB Disclosure Notice 11/5/2019 11/5/2019 11/5/2019 11/5/2019 11/5/2019
XML File Layouts
Standard Header Record 11/3/2020
DSRS Header Record 11/3/2020
Zero Sampled Patient File 11/5/2019
Example Patient File Layout 11/3/2020
FAQs for Interviewers 11/3/2020 11/3/2020
Sample Letters
Sample Letter 1st mailing 1/11/2017 11/9/2017 12/21/2015 12/21/2015 11/9/2017
Sample Letter 2nd mailing 3/29/2017 3/29/2017 12/15/2017 12/15/2017 11/9/2017