The two-part Introduction to the OAS CAHPS Survey Webinar Training for
vendor applicants is scheduled for November 12 and 13, 2019.
- Session I will be held on November 12, 2019, and Session II will be
held on November 13, 2019. Both sessions will be held from 1:00PM to 5:00PM
Eastern Standard Time.
Survey organizations seeking approval must have, at a minimum, their
designated OAS CAHPS Project Director attend both training Sessions I and
II and complete and pass a training certification. We strongly encourage
all key OAS CAHPS staff, including sampling and data managers and key
subcontractors, to attend. "Key subcontractors" are defined on OAS CAHPS as
a subcontractor that will conduct substantive work to support the
implementation of the OAS CAHPS Survey. For purposes of this survey,
"substantive work" is defined as follows:
- ANY statistical function, including sample selection,
telephone survey data collection (i.e., if an approved vendor is
subcontracting telephone data collection activities),
mail or questionnaire receipt and processing, and
construction or submission of XML data files.
Survey vendors currently OAS CAHPS-approved are not required to
attend this training; however, their staff are welcome to attend,
especially those individuals who are new to the OAS CAHPS Survey and new
key subcontractors with significant roles (as defined above).
The OAS CAHPS Survey Vendor Update Webinar Training for
approved vendors is scheduled for November 14, 2019.
- The Update Training will be held on November 14, 2019 from 2:00PM to 3:00PM Eastern Standard Time.
Survey vendors who wish to retain their status as approved OAS CAHPS
Survey vendors must have their OAS CAHPS Survey Project Director attend the
entire session. We also strongly encourage all key OAS CAHPS staff,
including sampling, data managers and key subcontractors (as defined
above), to attend.
Survey vendors must register to attend the desired training sessions.
Online registration to attend the OAS CAHPS Webinar Training sessions is
available until November 14, 2019. The OAS CAHPS Survey
Coordination team will notify registered vendors when training materials
are available on this website.