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Training Information

The two-part Introduction to the OAS CAHPS Survey Training for new vendors is scheduled for November 15 and 16, 2016.
  • Session I will be held once on November 15, 2016, and Session II will be held once on November 16, 2016. Both sessions will be held from 1:00PM to 5:00PM Eastern Standard Time.
  • Survey vendors seeking approval must have, at a minimum, their designated OAS CAHPS Project Director attend both training Sessions I and II.
  • OAS CAHPS-approved Survey vendors are not required to attend this introductory training; however, their staff are welcome to attend, especially those individuals who are new to the OAS CAHPS Survey and new subcontractors with significant roles.
The OAS CAHPS Survey Vendor Update Training for approved vendors is scheduled for November 17, 2016.
  • The Update Training will be held on November 17, 2016 from 1:00PM to 4:00PM Eastern Standard Time.
  • Survey vendors who wish to retain their status as approved OAS CAHPS Survey vendors must have their OAS CAHPS Survey Project Manager attend the entire session.

Survey vendors must register to attend the desired training sessions. The OAS CAHPS Survey Coordination team will notify registered vendors when training materials are available on this website. The deadline for registering to attend training is 5:00PM Eastern Standard Time on November 14, 2016.